Privacy Policy
Ceynk.link respects your privacy. This Privacy Policy describes how we collect, use, and disclose your information when you use the Service.
Information We Collect
We collect the following information when you use the Service:
- Personal information, such as your name, email address, and other information you provide
- Usage information, such as your IP address, browser type, and device information
- Cookies and similar technologies to track your activity on the Service
- For creators: Business information, product details, and sales analytics
- For shop customers: Purchase history and product preferences
How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process payments and transactions through our third-party payment partners
- Facilitate Ceynk Shop operations
- Display your Instagram content on your link-in-bio page when you connect your account
- Sync your Instagram posts automatically to keep your page up-to-date
- Maintain your Instagram connection through secure token refresh
- Improve the Service
- Communicate with you
- Prevent fraud and abuse
Payment Information
Important information about payment processing:
- We do not store your credit card information, bank account details, or other payment information
- All payments are processed securely through third-party payment processors
- Payment processors may collect and store your payment information according to their own privacy policies
- We only receive confirmation of successful transactions and basic transaction details
Integration of Third Party Accounts
When you connect your third party account to Ceynk:
- We access your account information, including your username, and account type
- We retrieve your posts (images, videos, captions, and permalinks) to display on your link-in-bio page
- We do not access your messages, stories, or any content not available through the third party's API
- We do not post to your account on your behalf without explicit permission
Sharing Your Information
We may share your information in the following circumstances:
- With third-party service providers who help us operate the Service. These service providers are contractually obligated to keep your information confidential
- When required by law or to comply with legal obligations
- We will not share your information with any other third party without your consent
Data Retention
How long we keep your information:
- We retain your information for as long as your account is active or as needed to provide you with the Service
- We may retain your information for a longer period as required by law or to comply with our legal obligations
- When you disconnect your integration accounts such as Instagram, we immediately delete all stored tokens and remove posts from your page
- You can request deletion of all your data at any time by contacting us
Security
How we protect your information:
- We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction
- We use industry-standard security measures including encryption for sensitive data
- However, no website or internet transmission is completely secure. We cannot guarantee absolute security of your information
Your Rights and Control Over Your Data
You have full control over your data:
- You can disconnect your integration account at any time from your dashboard settings
- Disconnecting removes all access tokens and deletes all posts from your link-in-bio page
- You can revoke Ceynk's access to your integration account directly from the integration settings
- You can request deletion of all your data by contacting us at hello@ceynk.link
- You can control which posts appear on your page by selectively adding them
- Your integration data is never shared with third parties for marketing or advertising purposes
Children's Privacy
Protection for children under 13:
- Our Service is not directed to children under the age of 13
- We do not knowingly collect personal information from children under 13
- If you are a parent or guardian and learn that your child has provided us with personal information, please contact us
- If we become aware that we have collected personal information from a child under 13, we will delete that information from our servers
Changes to This Privacy Policy
How we handle policy updates:
- We may update this Privacy Policy from time to time
- We will notify you of any changes by posting the new Privacy Policy on this page
- Changes are effective immediately upon posting
- Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy